PRIVACY POLICY

At vngcloud.com, protecting your personal information is crucial. You are assured that information provided to us will be kept confidential. Vngcloud.com commits not to share, sell, or rent your personal information to anyone else.

Purpose of collecting personal information

The purpose of collecting customer information is related to issues such as:

Assisting customers: purchasing, payment, and delivery.
Providing information about products, services, and customer support as requested.
Sending notifications about our latest programs and products.
Providing a genuine online business advantage for the company.

Scope of information collection

We collect personal information of customers when they place orders on the website:

Full name
Email address
Phone number
Address

Retention period of information

Member's personal data will be stored until a cancellation request is made or until the member logs in and cancels. In all cases, member personal information will be secured on the vngcloud.com server.

Entities or organizations that may access that information

For shipping parties, information will be provided for the purpose of goods delivery, including Name, address, and phone number.
For company employees, specialized departments will serve customer care during product usage.
Affiliate programs, collaborations, and outsourcing for purposes stated in Section 1 will always adhere to personal information security requirements.
Legal requirements: We may disclose personal information if required by law, and such disclosure is necessary to comply with legal processes.
Business transfer (if any): In the case of a merger, acquisition, or part of it with another company, the buyer will have access to the information we store, including personal information.

Address of the unit collecting and managing information

Business name: VNG CLOUD TECHNOLOGY CO., LTD
Established and operated under Business Registration Certificate number: 0317487181 issued by Tan Binh District Tax Department on October 15, 2023.
Headquarters: 698/1/12 Truong Chinh Street, Ward 15, Tan Binh District, Ho Chi Minh City, Vietnam

Methods and tools for users to access and edit data:

Call directly at the phone number: 0931.89.65.75
Send an email to: [email protected]

Mechanism for receiving and resolving consumer complaints related to the misuse or scope of the notified personal information:

Improving service quality for customers
Resolving disputes and complaints
When required by legal authorities.

Vngcloud understands that your rights to protect personal information are also our responsibility. In case of any questions or concerns related to the privacy policy of vngcloud.com and regarding the misuse or scope of the provided personal information, please contact us at the hotline number 0931.89.65.75 or email: [email protected] for direct customer handling.