Guide to Sending Support

VngCloud is ready to assist you 24/7, day and night, to quickly resolve any issues during your use of our services.

Hello, Thank you for your interest in submitting a support request to VngCloud.

We always appreciate the trust and support of our customers and strive to provide the best products and services.

If you encounter any issues or have any questions related to our products or services, please contact us through the following contact information for 24/7 support:

Phone Call

Call us at 0931 896 575 for the fastest support.

Email

You can contact us at:

We will send a CONFIRMATION NOTICE for your support request immediately upon receiving an email from the customer.

SUPPORT COMMITMENT

We, VngCloud, are one of the service providers for individuals and businesses of all sizes. Our development direction always focuses on quality and trust in customer care. With a skilled and passionate team, we believe in serving you the best. As soon as you use our services, we will start fulfilling our commitment.

SUPPORT ACTIVITIES

Upon receiving your support request, we will:

Research and identify the root cause of the issue you are facing
Resolve the issue with various policies
Put TRUST and RESPONSIBILITY at the forefront of the customer support process

We look forward to receiving your feedback to improve our products and services.

Once again, thank you for your trust and use of VngCloud's products and services. We hope to continue accompanying you in the future.

Best regards,

VngCloud